Contact Us

We're here to help! Stop by, give us a call or connect with us online. We look forward to hearing from you.

(540) 347-2700 or (800) 638-3798 

View Our Locations


Customer Care Center Hours:

Monday-Friday: 8:00 a.m. - 7:00 p.m.

Saturday: 9:00 a.m. - 1:00 p.m.

Call Us

(800) 638-3798(540) 347-2700 / (703) 366-1600 

Chat With Us

For your convenience we offer secure online chat.  To start a secure online chat session with a customer service representative, click the green chat button on this page.  If we're offline or busy you can also leave us a message.

Email Us

If you wish to e-mail us, please use our secure contact form. Your message will be delivered to the appropriate department in a secured format.

Choose a category below, so we can better assist you

General Questions

Not sure where to send your question?

Digital Banking

Online & Mobile banking, Bill Pay, Debit Cards, ACH

Bank Accounts

Checking & Savings accounts, CDs, other deposit services

Wealth Management

Trust & Brokerage Services

Residential Lending

New loan request for home or personal

Commercial Lending

Fauquier County - Business Loans

Prince William County - Business Loans

Loan Support

Questions about existing loans and credit cards

Lost or Stolen Card

To Report Lost or Stolen MasterCard® or Visa® Debit Cards

During business hours call 1-800-638-3798
After business hours call 1-800-472-3272

To Report Lost or Stolen Visa® Credit Cards

24/7 call 1-800-221-5920


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