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Contact Us

We're here to help! Stop by, give us a call or connect with us online. We look forward to hearing from you.

(800) 638-3798 or (540) 347-2700

View Our Locations

 

Customer Care Center Hours

Monday-Friday 8:00 a.m. - 7:00 p.m.
Saturday 9:00 a.m. - 1:00 p.m.

Call Us

(800) 638-3798(540) 347-2700

Chat With Us

For your convenience we offer secure online chat.  To start a secure online chat session with a customer service representative, click the green chat button on this page.  If we're offline or busy you can also leave us a message.

Include Chat

Send a Secure File

Use this link to send confidential information and documents to your TFB contacts. All messages and documents are encrypted for your safety.

Send File

Email Us

If you wish to e-mail us, please use our secure contact form. Your message will be delivered to the appropriate department in a secured format.

Choose a category below, so we can better assist you:

General Questions

Not sure where to send your question?

Digital Banking

Online & Mobile banking, Bill Pay, Debit Cards, ACH

Bank Accounts

Checking & Savings accounts, CDs, other deposit services

Wealth Management

Trust & Brokerage Services

Residential Lending

New loan request for home or personal

Commercial Lending

Fauquier County - Business Loans

Prince William County - Business Loans

Loan Support

Questions about existing loans and credit cards

 

Lost or Stolen Card

To Report Lost or Stolen MasterCard® or Visa® Debit Cards

During business hours call 1-800-638-3798

After business hours call 1-800-472-3272

To Report Lost or Stolen Visa® Credit Cards

24/7 call 1-800-221-5920

Have Questions?

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